Signing up with the Priority Services Register for older and disabled people available in England entitles you to a range of support such as advance notice if your supply is going to be interrupted and priority reconnection if your supply is interrupted. If they cannot connect you they will provide alternative facilities for cooking and heating if your supply is interrupted. If you own your own home you may be entitled to annual gas safety checks and they can also provide advice about being more energy-efficient.
If reading your meter is difficult they will move your meter free of charge or provide a free quarterly meter reading and if it helps copies of the bill can be sent to a relative, carer or friend. They will register you with a password protection scheme to keep you safe and protect you from cold callers. To sign up to the PSR you will need to contact your supplier. Remember if you have different suppliers for gas and electricity, you’ll need to call them both and you’ll need to register again if you change your energy supplier.
Different conditions, different backgrounds and different experiences.
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